Frequently Asked Questions
How long will it take to receive my order?
Every item is made to order rather than pulled from pre-made stock. Production typically takes a few business days before your order even ships, plus standard shipping time on top of that. Please keep this in mind when ordering for a specific date — rush delivery isn't guaranteed.
Why does my item look slightly different from the photo?
Colors and patterns can shift subtly between how they appear on a screen and how they print on fabric, canvas, or other materials. Monitor calibration, fabric texture, and the printing process itself can all cause small variations. We do our best to represent each design accurately, but minor differences are normal.
What if my item arrives damaged or with a printing error?
If anything arrives damaged, misprinted, or not as described, please reach out within 3-5 days of delivery with a few photos of the issue. We'll make it right with a free reprint or replacement — no hassle. Shoot us an email for the return address.
How do I know what size to order?
Sizing can vary between garment styles, so please check the specific size chart listed on each product page rather than relying on your usual size. If you're between sizes or unsure, feel free to message us before ordering — we're happy to help you pick the right fit.
Can I request a custom size, color, or design change?
Our designs are built around original art and patterns, so the artwork itself isn't customizable. However, many items are available in multiple colors, sizes, and product types — check the options on each listing, or reach out if you don't see what you're looking for.